FAQ

How do I place an order?

To begin, please reach out to us to confirm availability of the timepiece or jewelry you are interested in. Once we receive your request, our team will respond within 72 hours to verify availability and guide you through the next steps to complete your purchase.

Are the luxury watches on your website authentic?

Authenticity is at the core of what we do. Every watch we offer carries its original engraved serial number, which serves as a unique identifier and guarantee of genuineness. We never alter, remove, or tamper with these numbers — they remain exactly as the manufacturer intended.

Unfortunately, some sellers in the market may remove serial numbers or offer replicas without them. Our commitment is different: we provide complete transparency and stand behind every piece we sell. If you wish, you may take your watch to an authorized dealer to independently confirm its authenticity. We take pride in offering only genuine luxury timepieces, and we guarantee their legitimacy.

How long does order processing take?

Delivery timelines can vary depending on the watch, payment method, and shipping details. On average, orders are fulfilled within 2–4 weeks. We aim to ensure each order is handled with precision and care, and we’ll keep you informed throughout the process. If you need more specific details, our customer service team is happy to assist.

Can I trade or sell my watch with you?

Yes. We provide consignment opportunities for select luxury watches. Once an agreement is arranged, your watch will be featured on our platform. As soon as it is sold, we will promptly finalize the transaction with you.

Do you ship internationally?

Absolutely. We proudly serve collectors and customers worldwide. International orders are shipped securely and insured, though shipping costs may be higher compared to domestic deliveries. Regardless of destination, we ensure that every order receives the same level of care, safety, and service.

Still have questions?

If there’s anything else you’d like to know, don’t hesitate to reach out. Our team is here to provide you with the information and assistance you need.